Luxury Hotel Attack Simulations

Hotel security

Why bother?

Let us help you detect data breaches before attackers do.Secure your systems so the digital perimeter of your hotel is safe from Cyber Threats!Detect and solve any weak vulnerability of your complex (digital and physical)!Don' t be the criminal's next Hotel hit!

Securing Wi-Fi Networks

Everyone uses Wi-Fi, and we ensure it's both rapid and secure, safeguarding guest data. With the diverse configurations of Wi-Fi systems, our priority is to fortify the infrastructure against Wi-Fi-specific attacks.Premium Wi-Fi often comes at a price. We simulate attempts to bypass your Wi-Fi’s payment mechanisms (or login portal), pinpointing any vulnerabilities that could allow unauthorized access.

Web Security Reinforcement

Your hotel’s website is often the first touchpoint for potential guests.Custom-built web applications, comprising both third-party and in-house components, are inherently complex. If not properly designed, these modules can introduce vulnerabilities.We fortify its defenses, ensuring your online presence is safe from cyber-attacks, preserving trust and ensuring uninterrupted bookings.

Beyond the Footage

Adequate CCTV coverage aids in protecting physical access points from theft, records suspicious or criminal activity, and serves as a proactive security measure.CCTV is more than just recording. We dive deep, testing your surveillance systems for vulnerabilities to ensure every angle is not just captured but secure.We make sure your camera systems are uninterruptible by trying to uncover any potential vulnerabilities.A vulnerability for example could be trying to interrupt the camera's signal, freeze the image, sniff, interrupt the feed or corrupt the playback data.Also, don't forget that cameras are your eyes. We help ensure there are no blind spots.

Beyond Training and Trust

Staff Social Engineering

Can we deceive a receptionist or an accountant into sending funds without authorization or help us extract sensitive information? Is it possible to book a room without payment by misleading your staff? These are examples of social engineering attacks.Even the best staff can be tricked by clever tactics. We simulate real-world attempts to manipulate your team, identifying vulnerabilities based on the human factor.When the tests are over, we training your team to stay one step ahead of threats by highlighting their mistakes and mentioning future potential pitfalls.

providing room safety

Safe Room Access

If an attacker obtains a card, they can access specific rooms or all rooms if they acquire a master card through other attacks, gaining entry to every room and their contents.We evaluate digital door and key systems (like NFC Access Cards) for privacy and security, analyzing and confirming their correct and secure configuration.We use our unique tools and methods to evaluate traditional and advanced physical access controls.

Protecting digital entries

Online Check-in Attacks

Digital check-ins are efficient; we prioritize their security to protect guests and staff against data threats. Our focus is on maintaining a secure environment that guards against unauthorized access and data breaches.The consequences of a data breach extend beyond reputational damage. Legislation such as the GDPR imposes severe penalties for failing to protect customer data. We ensure robust information security solutions to mitigate these risks.

Operational Integrity

Smooth Hotel Operations

Cybervelia offers operational integrity, focusing on security and staff training to handle cyber threats and ensure data protection. Our training includes practical procedures like secure password management, physical and digital storage, physical attack recognition and more, aimed at fortifying your systems against breaches.Trust us to keep your operations secure and compliant.

Network Layers

Identifying Weak Links

Improper network segmentation can let unauthorized users access sensitive systems, potentially causing chaos when these systems become vulnerable.Every hotel operation, from guest Wi-Fi to back-end systems, relies on separate network segments.We meticulously examine each layer, pinpointing vulnerabilities and areas where segregation can be improved. Our findings equip you with the insights to strengthen each network segment against potential threats.

Hotel Premium Mobile App

Securing Your Mobile Application

No one wants to input sensitive information, like personal details and card data, into an insecure mobile app.Modern guests often interact first through your hotel's mobile app. We thoroughly test both the API and client interfaces, identifying potential vulnerabilities that could compromise user data or functionality.Our comprehensive assessment ensures your app remains a secure and trusted tool for every guest.

Smart Systems

Secure IoT and Smart Systems

Many hotels equip rooms with tablets or similar devices, enabling guests to control lighting, temperature, curtains, television, and other room features for enhanced convenience. However, vulnerabilities in these systems can expose them to unauthorized control by attackers, potentially affecting every room.Imagine an attacker ordering food for all residents and changing AC temperature to all rooms.An incident of this nature not only compromises guest privacy and safety but can also have a devastating impact on the hotel's reputation.

We specialize in conducting comprehensive security tests to secure your hotel's interconnected devices and systems. By meticulously reversing communication protocols, we identify and exploit vulnerabilities, enabling us to simulate potential adversaries. Then, we provide mitigation to the vulnerabilities or we propose alternative solutions.

Secure your parking lots

Parking

Nowadays there are commodity hardware that can be used to bypass your parking access.Such an example is FlipperZero device which can be used, among other things, to bypass several vendor parking access systems. Not only that but there are far more options for one to easily bypass such systems.As a result your parking lots get full with non-customer cars. We can test your parking access solution to help you address such issues.

Guarding Every Guest Detail

Securing Customer Data

Major companies have faced data breaches: In 2013, Yahoo had three billion accounts affected and eBay saw 150 million accounts accessed. Hotels, regularly processing credit card payments, are frequent targets, especially online bookings. Proper security is crucial.However, the risk isn't just with hotels. For instance, Orbitz once revealed that up to 880,000 payment cards might have been compromised. Such breaches can make customers wary of sharing information with hotels, hindering their efforts to offer tailored services.

Reports for executives and engineers

Detailed
Report

Upon completing our in-depth assessment, we provide a comprehensive report crafted to cater to both executive and IT perspectives.Designed for clarity and actionable insights, it deftly balances technical depth with high-level overviews, ensuring every stakeholder understands the findings, implications, and next steps.With our report in hand, you're primed to make informed decisions to elevate your hotel's security posture.